south surra location, timing & appointment

knowing south surra location of the Public Authority for Civil Information (PACI) can make the process smoother. This key location provides essential civil ID services for residents in Kuwait. In this guide, we’ll cover everything you need to know about the South Surra office, including its location, operating hours, and how to make an appointment.

south surra location map

south surra location office is situated in the heart of the Hawalli Governorate, making it accessible for many residents. The exact address is as follows:

• PACI South Surra Office: Al-Surra, Hawalli Governorate, Kuwait

The South Surra office is near several notable landmarks such as the South Surra Cooperative Society and the South Surra Mosque. These landmarks can help you navigate if you’re unfamiliar with the area.

read also: paci branches in kuwait location and timing

south surra, kuwait civil id office timings

Here is the schedule for the working hours of the South Surra Civil ID Office in Kuwait:

For Kuwaiti Citizens

• Transaction Process Timings
  Sunday to Thursday: 8:00 AM – 1:00 PM
  Closed on Fridays and Saturdays
• Card Collection Timings
  Sunday to Thursday: 8:00 AM – 1:00 PM and 3:00 PM – 7:00 PM
  Closed on Fridays and Saturdays

For Expatriates

• Transaction Process Timings
  Sunday to Thursday: 3:00 PM – 7:00 PM
  Closed on Fridays and Saturdays
• Card Collection Timings
  Sunday to Thursday: 8:00 AM – 1:00 PM and 3:00 PM – 7:00 PM
  Closed on Fridays and Saturdays

Ramadan Schedule 2024

During Ramadan, the PACI South Surra office adjusts its schedule to accommodate the holy month’s timings:

• Card Collection
  Sunday to Thursday: 10:00 AM – 4:30 PM
  Closed on Fridays and Saturdays
• PACI Services for Kuwaiti Citizens
  Sunday to Thursday: 10:00 AM – 1:30 PM
  Closed on Fridays and Saturdays
• PACI Services for Expatriates
  Sunday to Thursday: 2:00 PM – 3:30 PM
  Closed on Fridays and Saturdays

How to Make an Appointment

To streamline your visit, it’s crucial to book an appointment online. Here’s how:

1. Log In: Access the Meta platform using your Civil ID and password.
2. Appointments Section: Navigate to the “Appointments” section on your dashboard.
3. Select Service: Choose “Public Authority for Civil Information.”
4. Choose Date and Time: Select your preferred date and time for the PACI South Surra office.
5. Confirm Details: Review and confirm your appointment details.
6. Submit: Finalize by submitting your appointment request.

PACI Branches and Their Timings

PACI operates several branches throughout Kuwait, each with its own schedule:

• Kaifan Civil ID Office
  Monday to Thursday: 8:00 AM – 1:00 PM and 2:00 PM – 8:00 PM
  Sunday: 8:00 AM – 1:00 PM and 2:00 PM – 8:00 PM
• Ahmadi Civil ID Office
    Monday to Thursday: 8:00 AM – 1:00 PM and 3:00 PM – 7:00 PM
  Sunday: 8:00 AM – 1:00 PM and 3:00 PM – 7:00 PM
• Jahra Civil ID Office
    Monday to Thursday: 8:00 AM – 1:00 PM and 3:00 PM – 7:00 PM
  Sunday: 8:00 AM – 1:00 PM and 3:00 PM – 7:00 PM
• PACI Headquarters South Sabahiya
  Monday to Thursday: 8:00 AM – 1:00 PM and 3:00 PM – 7:00 PM
    Sunday: 8:00 AM – 1:00 PM and 3:00 PM – 7:00 PM
• Important Authority for Civil Information, Al-Jahra
  Friday and Saturday: 1:00 PM – 12:00 AM
  Sunday to Thursday: 7:30 AM – 1:00 PM
• Kuwait Jahra Centre
  Monday to Thursday: 8:00 AM – 1:00 PM and 3:00 PM – 7:00 PM
  Sunday: 8:00 AM – 1:00 PM and 3:00 PM – 7:00 PM
• PACI Center Government Mall – Jaber al-Ali
  Monday to Thursday: 8:00 AM – 1:00 PM and 2:00 PM – 7:00 PM
  Sunday: 8:00 AM – 1:00 PM and 2:00 PM – 7:00 PM
• PACI Civil ID Fahaheel Mangaf Collection Center
  Sunday to Thursday: 8:00 AM – 1:00 PM
  Closed on Fridays and Saturdays
• Civil ID Office Kaifan Mall Shuwaikh Industrial
  Friday and Saturday: 10:00 AM – 10:00 PM
  Sunday to Thursday: 10:00 AM – 10:00 PM
• PACI Ahmadi Center
  Sunday to Thursday: 8:00 AM – 2:30 PM
  Closed on Fridays and Saturdays

paci kuwait Contact Information

For any queries or assistance regarding PACI South Surra, you can contact them at:

• Phone Number: 1889988

This number is available for general inquiries and support related to civil matters.

Collecting a Civil ID from paci kuwait

to collect civil id from one of the paci kuwait center you can follow the main instruction: 

• Select a PACI branch or Cooperative Society outlet convenient for you.
• Ensure that the branch’s hours align with your schedule. If using a mobile unit, check their collection schedule.
• Schedule your appointment through the PACI website or helpline for a smoother experience.
• Gather all necessary documents required for the civil ID process.
• Attend your scheduled appointment at the assigned location.
• Complete the verification of details, including a photo and fingerprint collection.
• Once verified, collect your Civil ID from the branch.

south surra photo

here are some photos of the Paci South Surra:

paci headquarters south surrah reviews

here are some paci headquarters south surrah reviews:

• Abhinandh:
  • Staff are very helpful…
  • Easy to find everything.
  • The service was good.
  • Getting a new civil ID, it’s an easy process. You need to bring a passport. After that, take a token from the entrance.
  • According to the token number, go to the counter and submit your passport and token number.
  • You will receive a temporary card. Insert this temporary card into the machine according to the machine number, and you will get a new civil ID from it.
  • Ample car parking.
  • Lots of civil ID kiosks are available, so there is no delay.
  • Neat and well-maintained area.
  • Nearby public transportation is available, e.g., Bus…
• Hakuna Matata: “One word describes the whole case in this building (DELAY). I came to them six times and will go again next week for the seventh time. Nothing else to say. Disappointing.”
• Murtaza Ali: “Though the process is simple if you know it, for first-time visitors, there is no proper information posted anywhere. The website also does not open properly, and no information is accessible. If a person wants to get some work done, it won’t happen in a single visit, and they will have to go there 3-4 times. More accurate and proper information is needed to make access to work easier.”
• Sami Eyidilli: “Super fast service for Civil ID delivery from kiosks.”
• Emad Mkanna: “The PACI building has rental parking next to the main entrance. The car can be parked outside for free. The place is always crowded.”

The south surra location map stands as a crucial service hub for civil ID needs in Kuwait. By understanding the location, operating hours, and appointment process, you can navigate your civil ID tasks more efficiently.